No products in the cart.
$7.90
SupportCandy Reports is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on. Statistics and reports are an integral part of any business. It gives you a quick overview of how your business is performing on a timeline.
FOLLOW WITH UPDATE ALERTS
X
FOLLOW WITH UPDATE ALERTS
SALES PAGE
SupportCandy Reports is an add-on of the popular free plugin SupportCandy. Please install the free plugin first before using this add-on.
Statistics and reports are an integral part of any business. It gives you a quick overview of your customer support on a timeline. You can measure and improve the efficiency of your support using our advanced reporting.
Available reports
Below is a list of reports that are available in SupportCandy:
- Ticket Statistics: See the number of tickets created and closed over the timeline.
- Response Delay: See the number of hours taken to respond by your agents. Two response delays are available: First Response Delay and Average response delay.
- Ticket Closing Delay: See the days your team is taking to close the tickets.
- Communication Gap: See the average number of threads exchanged to close a ticket.
- Ratings: Reports for satisfaction survey ratings.
- Custom Fields: Different reports are available for applicable custom fields. For example, Category, Priority, Dropdown, etc.
Report duration
You can choose the duration in all the reports—for example, Today, Yesterday, Last 30 days, This Quarter, etc. You can also set custom start and end dates for the duration.
Report filters
For applicable reports, you can set the filter conditions just like the ticket filters on the ticket list. For example, you may wish to view ticket statistics of the category “Pre-sale Questions”.
You can also save the filters with a custom name so that you can reuse them in the future with just one click.
FOLLOW WITH UPDATE ALERTS
X
FOLLOW WITH UPDATE ALERTS
Minimum Hosting Requirements for WordPress website
Make sure that your hosting meets the following minimum requirements:
- Web server based on Apache or NGINX or OpenLiteSpeed with 512MB of RAM. Recommended 1GB RAM.
- PHP version 7.4 (versions 7.0, 7.1, 7.3, 8.0, 8.1 may not be compatible for some products)
- MySQL version 5.7+ or MariaDB version 10.1+
- Apache module mod_rewrite
Recommended PHP Settings
To avoid getting errors during the installation of the product, make sure that you are using the correct PHP settings on your web server:
max_execution_time = 600 max_input_vars = 5000 memory_limit = 512M post_max_size = 512M upload_max_filesize = 512M
The theme is missing style.css stylesheet error
A common issue that can occur when installing a WordPress themes is “The package could not be installed. The theme is missing the style.css stylesheet.” error message being displayed when uploading or activating the theme.
The downloaded theme package may consist of actual theme along with documentation, plugins, and some other stuff.
To avoid this error you must unzip/unpack the downloaded theme package, thereafter find the theme installation .zip file inside the package and use it for installation in WordPress.
Using Download Manager
We do not recommend the use of download managers to download the files from GETALLGPL.
Download managers send multiple requests and create multiple connections to the server – each one counting as a download. The server will receive an abnormally large amount of requests to download the file(s) and may result in errors.
FOLLOW WITH UPDATE ALERTS
X
FOLLOW WITH UPDATE ALERTS
You must be logged in to submit the form.
FOLLOW WITH UPDATE ALERTS
X
FOLLOW WITH UPDATE ALERTS
Related products
WordPress Plugins
Dark Divi 1.1.3 – Enable dark mode for the Divi Visual Builder
$7.90
WordPress Plugins
$7.90
WordPress Plugins
$7.90
$7.90
WordPress Plugins
$7.90
WordPress Plugins
$7.90
WordPress Plugins
$7.90
WordPress Plugins
$10.99
Reviews
There are no reviews yet.